Privacy Policy

At VASEELA, your privacy matters to us. This privacy policy maintains how VASEELA's website or “site” http://vaseela.net and mobile application collect, use, and disclose the information of its respected users. We consider our client's information as vital and liable to be protected under any circumstances. We are truly committed to the privacy of contributors as per our regulations. It must be notified that VASEELA's privacy policy is in accordance with terms and conditions.


Be clarified, “we”, “our” or “us” refers to VASEELA's authoritative entity, and users of our website or our application are referred to as “user”, “you” or “your”.


At VASEELA we reserve the right to collect the following information:

  1. Personally identifiable information:

    We do not claim to access or collect visitors' identifiable information at our site. However, we collect users' information whenever they use our website to access our software application. Upon registering with us, you are required to provide us with your email and contact number. Users may be asked to enter the eater's CNIC and contact details for maintaining the meal record. By registering with VASEELA, you have authorized us to receive, and collect your login details.

    We collect your data mainly when:

    • You fill out our form to request a query.
    • Communicate with us via email.
    • Make monetary donations to support our cause.
    • Register with our mobile application account.

    It is notified that information stored at our end will not be shared or sold to any third party, however, we reserved the right to use the data for any fundraising activities or to improve the application authenticity. We assure you that in no case your financial payment information will be shared with any third party.

  2. Non-personal information:

    We reserve the right to collect and store non-personal identification information that may include, not limited to, IP address, hardware model, the OS(operating system) or the ways through which the user has accessed our site, the browser used while navigating, and an average time the user has spent on our website. Be apprised that the information stored in our server is considered confidential data, and is liable to be used only for improving the customers’ experience.

    Mobile device data:

    If you are accessing our application with your mobile device, then we may collect your device information such as Google map/Geo Location, Gallery, and Camera). In case you have enabled location services on your device, we may access your device location as well. Moreover, by downloading our application, you have authorized us to send you a push notification. However, you may at any time turn the notifications off in the device settings.

    How do we use your collected data?

    The identifiable data mentioned above serves the purpose to improve our application performance statistics based on customer feedback. Besides, it facilitates us to inform users about the latest updates and support needs about our product. Your identifiable data might be used to make refunds or process payments. Be informed that at VASEELA, we store your information under utmost protection.

    Making a Donation:

    If the donation is processed on behalf of someone, we require you to provide us with that person’s contact credentials, so that we may continue to donate the food to the recipients.

    How do we protect your information?

    VASEELA application practices strong security measures to safeguard users' personal information. A unique verification code protects your data from unauthorized parties. We assure you that your sensitive information like passwords and payment information remains encrypted with strong protection measures. Donors' payment information is managed on behalf of our payment processing partners. Be apprised that we might upgrade our protection and payment process measures to ensure supreme transparency.

    Financial Data:

    It is clarified we may collect payment data related to your payment method e.g credit card. We store only very limited information that we might have collected for the purpose to prevent fraudulent activities. Be apprised that we ensure such financial data is protected with utmost security.

    Sharing your personal information:

    We at VASEELA never sell, rent or trade the personal information of our users. However, our service users have no claim to disregard our right to use/share users' generic information as mentioned in the policy with our trusted affiliated partners. Be clarified that the data we share is not linked in any sense with the person’s identifiable information.

    Account Information:

    Users are allowed to review their donation statistics at any time and are authorized to update/change information in account settings. If you decide to terminate our application your request will be acknowledged, and your data will be removed from our database. Nonetheless, some information might be retained at our end as long as required for legitimate business purposes to the extent permitted by law.

    Contact us:

    If you have questions or comments about this Privacy Policy, please contact us at: info@vaseela.net